What is a DMC?
According to Meeting Planners International, a destination management company provides meeting support and event services in a city. As local experts, DMCs provide in-depth information and contacts in the destination, working behind the scenes to assist a planner with special events, dinners, transportation, tours and activities.

Why should I use a DMC?
Since a DMC specializes in providing meeting support and services, it has established relationships and insider knowledge on a given city which can often result in considerable savings to a planner.

What types of services does ACCENT on Arrangements and ACCENT on Children’s Arrangements provide?
ACCENT on Arrangements, Inc. provides professional meeting management services, tours, special events and on-site customized children’s programs worldwide. ACCENT produces turnkey solutions anyplace, anywhere, anytime…just imagine the possibilities.

What is ACCENT’s background?
ACCENT’s staff have more than 28 years experience planning events, meetings and tour programs. ACCENT’s specialty division, Children’s Arrangements, has more than 16 years experience and was the first business of its type to focus solely on children’s programs. ABOUT US

I’m a little hesitant about leaving my child in an unfamiliar city. How can I learn more about ACCENT before I register?
We understand your concern. We invite you to visit our section of the website dedicated to ACCENT on Children’s Arrangements to learn more about us. You can also call us at 504-524-0188 to have any concerns addressed or email us at accentoca@accentoca.com.

Where do you get your staff for meetings and tour programs?
All ACCENT team members have years of experience working in the destination management and event business. We contract the city’s most knowledgeable, licensed tour guides who are not only well- versed on the city and specialized tours that we offer, but also understand the complexities of moving groups of various sizes in and around the city. ACCENT requires that all Tour Guides are familiar with company procedures and practices, including procedures for medical emergencies. An on-site ACCENT Operations Manager oversees the tour guides and conducts an orientation with all tour guides on ACCENT’s policies prior to the tours and to ensure that their capabilities match the needs of the program.

Where do you get your staff for the Children’s Programs?
ACCENT’s professional, specially-trained managers are CPR & Pediatric First Aid certified. ACCENT staff are teachers, professional child care providers, or mothers who simply love working with children and have completed ACCENT’s specialized training program. ACCENT employees’ have had criminal background checks run and their references have been thoroughly checked.

What will my child be doing while using ACCENT on Children’s Arrangements services?
We have a schedule of daily activities planned for the children. Younger children enjoy toys, songs, and lots of attention. Older children play age-appropriate games and make arts and crafts throughout the day. Entertainers are often a part of the program; on these days magicians, puppeteers, or musical guests entertain the children. And often we offer youth field trips so that the older children can visit the sites of the hosting city.

Will there be a nap or quiet time? What if I don’t want my child to sleep?
Of course! After lunch from 1:00 pm to 3:00 pm is quiet time in the Children’s Camp. At this time the lights will be lowered and a quiet video will be shown on the television. All other activities in the center will cease. Younger children usually take their naps. Older children enjoy the quiet and movie time if they don’t want to sleep.

My child takes medicine during the day. Can ACCENT administer the medicine?
ACCENT staff does not administer medication. You are invited, however, to drop by the Children’s Camp at any time throughout the day to take care of your child’s medical needs.

What if a fire alarm causes the building to have to be evacuated? Where will I meet up with my child?
Evacuation routes for fires / emergencies, are posted by the doors of the children’s center. In case of an emergency, your child(ren) will be with the ACCENT staff at the designated location. You may come to this location to check your child(ren) out.

Can I arrange babysitting in my room with ACCENT?
If you are in New Orleans, we do provide individual babysitting. Please contact our office at 504-524-1227 to learn more and speak with one of our babysitting coordinators.

How can parents be contacted for any questions or problems? How can parents "check in" without letting the child know that this is occurring?
ACCENT has an Open Door Policy which means that you may check on your child at any time, but first you must come to the registration desk to check in so that we may verify you are the correct person. At the time of registration, you will need to give us your hotel number, cell phone or pager numbers. These will be placed in your child's file. In an emergency, we will use your number to contact you. We will also use the message center at the convention center if available. ACCENT always has a phone number on site where you may call us to check on your child(ren).

What kind of snacks do you serve?
ACCENT provides healthy snacks like graham crackers, animal crackers, apple juice or white grape juice.